AI Credits Terms of Use

These terms apply to the purchase and use of AI credits in Appfarm Create. The use of Appfarm Create is governed by your Appfarm Subscription Agreement or Free Trial License Agreement, which always takes priority in case of any conflict.

• Documentation: AI credits

Credit types

AI Credits are categorized by how you acquire them, which dictates their consumption and expiration logic. The three types are:

• Granted: Credits provided to your Solution by Appfarm, such as the initial bundle included with a new subscription or free trial.

• Subscription: Credits included in your ongoing subscription plan at no additional cost.

• Purchased: Credits acquired through a one-time purchase in Appfarm Create, recurring credits, or auto top-up. See Purchase options.

Each subscription tier has the following allocated AI Credits:

Credit type	Essential	Professional	Dedicated
Granted (initial bundle)	5000	10 000	20 000
Subscription (monthly quota)	250	500	1000

Usage and billing

When you use AI features in Appfarm Create, AI credits are automatically deducted from your balance based on usage. If your Solution has multiple credit types available, they are spent in this order:

1. Granted

2. Subscription

3. Purchased

If you hold multiple credits of the same type, those with the earliest expiration date are consumed first.

Credit validity and sharing

Credits are locked to the specific Solution where they are allocated and cannot be transferred or reallocated.

• Granted and purchased credits expire after six months.

• Subscription credits expire after one month.

All users working within a Solution in Appfarm Create share the same credit pool.

Purchase options

Purchased credits can be acquired in the following ways:

Option	Available to	Description	Payment
One-time purchase	All customers	A block of credits bought in Appfarm Create.	Credit card
Recurring credits	Subscribed customers	A fixed number of credits added to your Solution every month.	Invoice, quarterly
Auto top-up	Subscribed customers	A fixed number of credits added to your Solution when the balance falls below 1000 credits.	Invoice, per top-up

Recurring credits and auto top-up are set up separately for each Solution and can be combined. All purchased credits expire six months after they are added to your Solution.

Recurring credits

Recurring credits are a fixed number of credits, agreed with Appfarm, that are added to your Solution on the 1st of every month.

• Each monthly allocation expires six months after it is added. Unused credits are not lost at the end of the month.

• Recurring credits are invoiced quarterly in advance, separately from your subscription.

• The initial three-calendar-month term is binding. It then renews automatically for further three-calendar-month terms.

• You may cancel a renewal term by written notice before its final calendar month begins. Charges remain payable through the active term.

Auto top-up

When auto top-up is enabled, a fixed number of credits, agreed with Appfarm, is added to your Solution whenever its balance falls below 1000 credits. Each top-up is invoiced when it is triggered.

You can turn off auto top-up at any time by written notice to Appfarm. There is no notice period, but AI Credits added through Auto top-up cannot be reversed or refunded.

Refunds

All AI credit purchases are final and non-refundable.

Service availability

AI features are subject to change, interruption, or discontinuation. Appfarm makes no guarantee regarding the availability or performance of AI features.

Fair use

Appfarm reserves the right to monitor usage and suspend access for abusive or excessive use that violates our Acceptable Use Policy.

Subscription termination

If your Appfarm subscription or free trial is terminated, cancelled, or expires, all remaining AI credits will be forfeited.

No cash value

AI credits have no monetary value outside of Appfarm Create and cannot be exchanged for cash, refunded, or transferred to other parties.

Revision history

Date	Revision
09.10.2025	Document published.
06.01.2026	Added links to additional documentation.
09.04.2026	Added specification of credit types and invoice options for buying credits.
07.07.2026	Removed "Monthly Quota" in table under Credit Types.
07.08.2026	Changed expiry of granted credits.
03.09.2026	Added Subscription credits in table under Credit Types.
23.09.2026	Added Purchase Options, including recurring credits and auto top-up.
07.10.2026	Specified the auto top-up threshold.